Privacy Policy

We appreciate your interest in ExpertConnect.in (“Site”). We at ExpertConnect India, recognize and appreciate the importance of respecting the privacy of our customers and are committed to safeguarding against unauthorized disclosure of, or access to, personal information of our customers. This Privacy Policy sets forth ExpertConnect’s current policies and practices with respect to non-public personal information of our customers. By using this Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.

What information is collected

Personal Information

We only collect the personally identifiable information that you provide to us.

If you register for certain Services on this Site, you will be asked to provide certain personally identifiable information as part of the registration process. This may include:

We may Process the following categories of Personal Data about you:

Personal details including given name(s) and preferred name, if any
Demographic information: date of birth; salutation; title; and language preferences.
With respect to CoE Members (in addition to any other applicable category set out in this Privacy Policy), we also collect wireless device addresses (including text message addresses), payment information, professional biography, and other profiling information pertaining to your experience and expertise.
Contact details: address; telephone number; email address; and details of your public business networking profile(s) or online biographies.
Consent records: records of any consents you may have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent).
Payment details: invoice records; payment records; billing address; payment method; bank account number; card or account security details; BACS details; SWIFT details; IBAN details; payment amount; and payment date.
Data relating to our Sites: device type; operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; username; password; security login details; usage data; aggregate statistical information; internet service provider (ISP) details; referring and exit pages; and clickstream data.
Employer details: where you interact with us in your capacity as an employee, the name, address, telephone number and email address of your employer, to the extent relevant.
Views and opinions: any views and opinions that you choose to send to us, or publicly post about us on social media platforms.

We may use personally identifiable information in order to develop, offer, and deliver products and services; respond to inquiries from you or your representative; or to fulfil legal and regulatory requirements. ExpertConnect India may collect non-public personal information about you from any of the following sources:

From you or your representative on applications, registrations, or other forms (for example, your name, address, assets and income);
From you or your representative regarding your preferences (for example, based on your activity on our website);
From other sources with your consent or with the consent of your representative (for example, from other institutions such as credit reporting agencies);
From investment activity (for example, your investments in private placements);
From other interactions with ExpertConnect India (for example, discussions with our customer service staff or your entry of information into our interactive tools).
From email correspondence from you (we may gather the information in a file specific to you).

Non-Personal Information

We also may collect certain non-personally identifiable information when you visit the Site. This information includes the type of Internet browser and operating system you are using, the domain name of your Internet service provider, the URL that you visited before you came to our Site, the URL to which you next go, and your IP (Internet Protocol) address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analysed to improve our Site design and functionality. When you use the contact features of the Site, you consent to the review and internal use of your communication by ExpertConnect. We also may use non-personally identifiable information in the aggregate to analyse Site usage and to gather broad demographic information.

Cookies

Like most major websites, ExpertConnect India uses cookies on our Site. Cookies are pieces of information that a website transfers to a user’s hard drive for record-keeping purposes while visiting a Site. Cookies make using the Internet easier by, among other things, saving your passwords and preferences for you. For example, a cookie lets the Site remember that you’ve registered, which allows us to speed up your future activities on our Site, and which allows you to enter your password/log in ID less frequently while visiting our Site. Our cookies do not contain any personally identifying information although cookies may enable us to relate your use of our Site to personally identifying information that you previously submitted. For example, it enables us to enhance personalization on the Site, such as calling you by name when you return to our Site. We will always give you the choice of opting out of receiving a cookie by checking the appropriate box. However, if you decide to opt out, your use of the Site may be slowed because you will have to enter your log in ID and password at every session.

How we use and disclose the information

Disclosure of Information: As a general rule, ExpertConnect India will not share, rent, sell or otherwise disclose any of your personal information except with your permission. However, ExpertConnect India may disclose personal information in the following ways:

In using certain of the services, some of your personal information will be displayed either to other persons or entities whom you designate, or to the public. You may modify the settings on your account to designate to whom certain information is disclosed.
Affiliates, including affiliated services providers;
We may disclose your personal information to our third-party contractors, service providers, and agents who perform services for ExpertConnect India. These contractors and service providers are permitted to use the personal information only for the purposes of such services.
We may be legally obligated to disclose personally identifiable information to the government, law enforcement officials or third parties under certain circumstances, for example, in response to legal process, court order or a subpoena and tax reporting. We also may disclose such information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Website Terms of Use, abuse of this Site, security breaches of this Site, or as necessary to protect our systems, business, users or others or as otherwise required by law.
We may disclose and transfer your information as part of a merger, acquisition or other sale or disposition of our assets or business.
Other organizations, with your consent or as directed by your representative; and
Other organizations, as permitted or required by the laws that protect your privacy (for example, for fraud prevention).

In addition, we may disclose aggregated information to advertisers and for marketing or promotional purposes. In these situations, we do not disclose to these entities any information that could be used to personally identify you.

We require each of the above parties to adhere to our privacy standards and to use this information only for the limited purpose for which it was shared. Individuals interact with us in a variety of ways, and under some of these variations, we may exchange information with parties in addition to those described above.

Former customers

If you are a former customer, your information is treated in the same manner as the information of current customers. If you have any questions or concerns regarding your privacy with ExpertConnect India, please contact us at compliance@expertconnect.in

Data retention and minimization

We take every reasonable step to ensure that your Personal Data are only retained for as long as they are needed in connection with a lawful purpose.

We take reasonable step to limit the volume of your Personal Data that we Process to what is necessary and is reasonably necessary in connection with the purposes set out in this Privacy Policy.

We take every reasonable step to ensure that your Personal Data are only Processed for the minimum period necessary for the purposes set out in this Privacy Policy. The criteria for determining the duration for which we will retain your Personal Data are as follows:

we will retain copies of your Personal Data in a form that permits identification only for as long as:
1. We maintain an ongoing relationship with you (e.g., where you are a user of our services, are a COE Member (or have applied to become one), or you are lawfully included in our mailing list and have not unsubscribed);
2. Should you cease being a COE Member, six (6) years from your most recent interaction with any ExpertConnect Indiaclient; or
3. Your Personal Data are necessary in connection with the lawful purposes set out in this Privacy Policy, for which we have a valid legal basis (e.g., where we have a legitimate interest in processing your data for the purposes of operating our business and fulfilling our obligations under a contract), and
The duration of:
1. Any applicable limitation period under applicable law (i.e., any period during which any person could bring a legal claim against us in connection with your Personal Data, or to which your Personal Data may be relevant); and
2. An additional two (2) month period following the end of such applicable limitation period (so that, if a person brings a claim at the end of the limitation period, we are still afforded a reasonable amount of time in which to identify any Personal Data that are relevant to that claim), and:
In addition, if any relevant legal claims are brought, we may continue to Process your Personal Data for such additional periods as are necessary in connection with that claim.

During the periods noted in paragraphs (2)(a) and (2)(b) above, we will restrict our Processing of your Personal Data to storage of, and maintaining the security of, those data, except to the extent that those data need to be reviewed in connection with any legal claim, or any obligation under applicable law.

Once the periods in paragraphs (1), (2) and (3) above, each to the extent applicable, have concluded, we will either: permanently delete or destroy the relevant Personal Data; or anonymize the relevant Personal Data.

Your rights

Under applicable law, you may have a number of rights, including: the right not to provide your Personal Data to us; the right of access to your Personal Data; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Data; the right to object to the Processing of your Personal Data; the right to have your Personal Data transferred to another Controller; the right to withdraw consent; and the right to lodge complaints with Data Protection Authorities. We may require proof of your identity before we can give effect to these rights.

Subject to applicable law, you may have a number of rights regarding the Processing of your Relevant Personal Data, including:

The right not to provide your Personal Data to us (however, please note that we may be unable to provide you with the full benefit of our Sites, or our services, if you do not provide us with your Personal Data – e.g., we may not be able to process your orders without the necessary details);
The right to request access to, or copies of, your Relevant Personal Data, together with information regarding the nature, Processing and disclosure of those Relevant Personal Data;
The right to request rectification of any inaccuracies in your Relevant Personal Data;
The right to request, on legitimate grounds:
Erasure of your Relevant Personal Data; or
Restriction of Processing of your Relevant Personal Data;
The right to object, on legitimate grounds, to the Processing of your Relevant Personal Data by us or on our behalf;
The right to have certain Relevant Personal Data transferred to another Controller, in a structured, commonly used and machine-readable format, to the extent applicable;
Where we Process your Relevant Personal Data on the basis of your consent, the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any Processing performed prior to the date on which we receive Privacy Policy of such withdrawal, and does not prevent the Processing of your Personal Data in reliance upon any other available legal bases); and
The right to lodge complaints regarding the Processing of your Relevant Personal Data with a Data Protection Authority (in particular, the Data Protection Authority of the EU Member State in which you live, or in which you work, or in which the alleged infringement occurred, each if applicable).

This does not affect your statutory rights.

To exercise one or more of these rights, or to ask a question about these rights or any other provision of this Privacy Policy, or about our Processing of your Personal Data, please use the contact details provided in Section (R) below.

Please note thatwe may require proof of your identity before we can give effect to these rights; and where your request requires the establishment of additional facts (e.g., a determination of whether any Processing is non-compliant with applicable law) we will investigate your request reasonably promptly, before deciding what action to take.

Security

Except as described above, we do not reveal information about you to third parties. We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain reasonable physical, electronic, and procedural safeguards to guard your non-public personal information. With respect to information given on the Internet, ExpertConnect India uses a variety of proven protections to maintain the security of your online session. This may include the use of firewall barriers, encryption techniques and authentication procedures.

Linked sites and other third parties

This Privacy Policy only addresses the use and disclosure of information we collect from you. The Site, or services on the Site, may contain links to other sites whose information, security, and privacy practices may be different than ours. You should consult the other sites’ privacy policies and terms of use since we do not control information that is submitted to, or collected by, these third parties or the content of those linked sites. Once you access another website, you are subject to the privacy policy and terms of use of that site.

Modifications

From time to time, we may modify this Privacy Policy. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our Site. We encourage you to periodically review our Privacy Policy so that you always will know what information we collect, how we use it, and to whom we disclose it. However, we will only use personally identifiable information in accordance with the Privacy Policy that was in effect at the time the information was collected. If at any point we should decide to use that information differently, we will notify users by way of e-mail so that users can approve or disapprove of such use.

We may also share all individual investor information, under joint marketing agreements with non-affiliated financial services business partners, in order to offer discounts or other special access to products and services.

Terms of use

Please note that access to and use of the Site and its services are also subject to ExpertConnect India’s Website Terms of Use available on the Site.

Contacting us

If you have any questions or concerns about this Privacy Policy, please contact us at info@expertconnect.in